Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare Family, t he Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support. The CSP will provide crisis services 24-hours a day, 7 days per week. The program will accept clients (all ages) on a voluntary or involuntary basis. Clients can stay for up to 23 hours. The program can serve up to 3-7 adults and children at a time.
Shifts Available: AM 7:00 am - 3:30 pm; PM 3:00 pm - 11:30 pm; NOC 11:00 pm - 7:30 am
On Call; Shift Hours and Days vary as needed
Wage range $24.37 - $34.37 Hourly - Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The Recovery Specialist II provides care that responds to the physical and psychological needs of members served. The Recovery Specialist II provides direct and indirect services according to individual service plans and Medicaid standards.
ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care
Establishes, maintains, and co-facilitates a therapeutic relationship with members served; acts as a role model by maintaining a hopeful and positive attitude and problem solving and coping with mental illness
Attends and participates in community meetings and groups
Charts and observes client behavior
Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate
Admits and discharges members served as assigned; including completing associated documentation
Collects stool, urine and other specimens, as requested, on assigned clients
Obtains client vital signs and weights, as assigned
Assists members served with hygienic care
Assists at mealtime by distributing meal trays, pouring beverages, and/or feeding members served in need of assistance
Provides client monitoring including, but not limited to, rounds, seclusion and restraint supervision and smoke breaks.
Assists in client outings, which may include driving.
Practices body substance precautions at all times
Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
QUALIFICATIONS
Required:
High school diploma or G.E.D and one (1) years of experience to include lived experience, previous work experience in other medical professions working with co-morbid mental health conditions, such as CNA’s Emergency Medical Technicians and other healthcare personnel.
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
SKILLS
Knowledge of basic psychiatric rehabilitation interventions
Good communication skills
Ability to use problem-solving techniques
Ability to interview members served to determine client needs
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and to do simple and power grasping. The position requires manual deviation, repetitive and dexterity and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer Description Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.
What You Will Do to Change Lives
Peer Support S...
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.
What You Will Do to Change Lives
Peer Support S...
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.
Telecare's mission is to deliver excellent and effe...
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We par...
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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