Long Beach | California | United States
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 122 programs and over 3,680 employees across the country. And we 're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
Telecare is proud to have been recognized By The Bay Area Business Times as the 13th Best Place To Work In the Bay Area for 2019!
As part of the Telecare family, we are seeking passionate, energetic and client-centered staff to join a diverse team of people who are passionate about serving clients and wanting to make a difference in people’s lives that are challenged by mental illness. As a team, we share a passion to for empowering, uplifting and advocating for some of the most vulnerable members of our communities. We provide intensive case management, crisis intervention, and medication supportive services, and community integration services all within a recovery-centered approach. As a team, we support our clients’ goals in reaching their hopes and dreams. We serve adults aged 18-59 that reside within Los Angeles County that have been recently discharged from long-term care facilities, hospitals, and jail. If this amazing opportunity to work in an environment where you can make a difference in someone else’s life sounds like a passion that you share, we encourage you to apply!
Employment Status: Full-Time
Shift:Days, 8:00 am to 4:30 pm
Days: Monday - Friday
Under direct supervision, serves as a primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community.
Certified Alcohol and Drug Abuse Counselor Certificate/License required
• Four (4) years’ experience in a mental health setting
• Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts
• Experience in a mental health setting, outpatient clinic, dual diagnosis treatment, or community mental health service
• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
• Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided
• Consistent with area of expertise, provides specialized services and interventions related to housing or education/employment, including thematic groups, evidence based practices, and collaboration with external agencies and resources
• Facilitates groups according to the needs and interests of members served
• Provides appropriate interventions in crisis situations
• On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks
• Collects required data and completes required documentation
• Coordinates transitions to lower levels of care
• Maintains awareness of community resources and assists members served in appropriate use of community resources
• Assists members served with all needs, including Activities of Daily Living
• Assists members served in making and getting to essential appointments
• Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services
• Ensures that members served understand their legal status and rights
• Helps members served achieve greater independence and autonomy
• Safeguards confidentiality; adheres to HIPPA policies
• Provides wraparound services that encompass whole person care
• Provides transportation when needed and appropriate and linkage to community resources
• Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
Position requires transporting Members in own personal vehicle and program van (acceptable driving record and vehicle inspection for safety)
• Thorough understanding of the rights of members served and relevant legal processes
• Effective written and verbal communication skills
• Good computer/technology skills
• Ability to assess safety risks
• Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity
• Excellent driving skills
• Knowledge of basic medical and psychiatric terminology
• Within three (3) months of employment, ability to apply financial requirements for billing and learn billing codes
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).
EOE AA M/F/V/Disability
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.