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Medical Records Clerk (Clerk Typist) - Behavioral Health 109

Long Beach, California, United States

Medical Records Clerk (Clerk Typist) - Behavioral Health 109

  • Long Beach, California, United States
TELECARE CORPORATION

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And we 're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

Telecare is proud to have been recognized by The Bay Area Business Times as the 9th Best Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!

As part of the Telecare family, La Casa Mental Health Rehabilitation Center (MHRC) is a 190-bed program providing assistance to adults 18 and older.

Employment Status: Full-Time

Shift: AM, 8:00 am - 4:30 pm

Days: Monday - Friday
MEDICAL RECORDS CLERK – LA CASA MHRC


STATEMENT OF PURPOSE

We exist to help people with mental impairments realize their full potential.


MISSION STATEMENT

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.


POSITION OBJECTIVE

The Medical Records Clerk provides support to the Medical Records Technician by monitoring and maintaining the health records of clients. They assure accuracy, completion and timeliness of documentation in the medical records.


QUALIFICATIONS

One (1) year of medical records experience preferred. A high school diploma or a G.E.D. equivalent is required. Necessary skills include knowledge of medical terminology, good organizational skills, ability to operate copiers, as well as basic computer skills, and typing proficiency. The ability to read, write, speak English is essential as is the willingness to work with mentally disabled persons. Applicant must receive clearance from the Department of Justice.


KEY RESULT AREAS

MISSION, VALUES AND BELIEFS

  • Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members
  • QUALITY AND QUANTITY OF WORK
  • Performs tasks correctly and according to policies and procedures.
  • Completes routine audits of medical records
  • Assembles and breaks down medical records prior to admissions and following discharges
  • Assists with data entering of client information into Telecare and County databases.
  • Assists in completing month-end reports
  • Interfaces with ancillary providers in providing client “face sheet” information
  • Assists with orientation of new Ward Clerks
  • Responds to outside agencies with requests for medical records.
  • If necessary, assists ward clerks in the reporting of accurate daily census information.
  • TEAM MEMBER PARTICIPATION
  • Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
  • JUDGMENT, DECISION MAKING AND INITIATIVE
  • Demonstrates knowledge and proper use of equipment and supplies.
  • Demonstrates good judgment, decision making, and initiative at performing daily tasks.
  • Strictly follows patient confidentiality laws.
  • RELATIONSHIPS WITH OTHERS
  • Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.


  • QUALITY IMPROVEMENT
  • Continually focuses on assigned tasks and seeks and implements improvements as necessary.
  • Understands and demonstrates the safety program in all activities.
  • CUSTOMER AND COMMUNITY RELATIONS
  • Demonstrates a knowledge of Telecare’s customers including clients/residents, families and governmental agencies in all interactions and conduct.
  • Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
  • PLANNING AND TIME UTILIZATION
  • Completes and follows through with tasks and assignments, meeting expected deadlines.
  • ATTENDANCE AND RELIABILITY
  • Understands and demonstrates knowledge of all policies associated with attendance.
  • PROFESSIONAL DEVELOPMENT
  • Attends all assigned in-service education classes.
    • PHYSICAL REQUIREMENTS

Seebelow for requirements.

    • Duties and responsibilities may be added, deletes and/or changed at the discretion of management.


POSITION PHYSICAL REQUIREMENTS

ACTIVITY

(Hours per day)

NEVER

0 hours

OCCASIONALLY

up to 3 hours

FREQUENTLY

3 - 6 HOURS

CONSTANTLY

6 - 8+ HOURS

Sitting



X


Walking


X



Standing


X



Bending (neck)


X



Bending (waist)


X



Squatting


X



Climbing


X



Kneeling


X



Crawling

X




Twisting (neck)



X


Twisting (waist)


X



Hand Use: Dominant hand Right--- Left---





Is repetitive use of hand required? YES



X


Simple Grasping (right hand)



X


Simple Grasping (left hand)



X


Power Grasping (right hand)

X




Power Grasping (left hand)

X




Fine Manipulation (right hand)



X


Fine Manipulation (left hand)



X


Pushing & Pulling (right hand)


X



Pushing and Pulling (left hand)


X



Reaching (above shoulder level)


X



Reaching (below shoulder level)



X




LIFTING
CARRYING


Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

3 - 6 hrs.

Constantly

6 - 8+ hrs.


Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

3 -6 hrs.

Constantly

6 - 8+ hrs.


0-10 lbs.


X





X




11-25 lbs.


X





X




26-50 lbs.


X





X




51-75 lbs.


X





X




76-100 lbs.

X





X





100+ lbs.

X





X







OTHER JOB REQUIREMENTS

YES

NO


a.

Driving cars, trucks, forklifts, and other equipment?


X


b.

Working around equipment and machinery?

X


Computer, office equipment

c.

Walking on uneven ground?


X


d.

Exposure to excessive noise?


X


e.

Exposure to extremes of temperature, humidity or wetness?


X


f.

Exposure to dust, gas, fumes, or chemicals?


X


g.

Working at heights?


X


h.

Operation of foot controls or repetitive foot movement?


X


i.

Use of special visual or auditory protective equipment?


X


j.

Working with bio-hazards such as: blood borne pathogens,

X




sewage, hospital waste, etc.




EOE AA M/F/V/Disability

Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.