Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we 're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As part of the Telecare Family, the Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support.
Employment Status: Full-Time
Shift: Varies as needed
Days: Varies as needed
The Lead Recovery Specialist II ensures the completion of duties of clinical staff by supporting and clarifying Recovery Specialist and Peer Support Specialist roles. The position provides direct services and works with program leadership in developing and implementing policies, procedures, and services with the primary focus on meeting the physical and psychological needs of members served in a manner consistent with Rehabilitation and Recovery principles.
• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
• Oversees day-to-day service provision of assigned Recovery Specialists and Peer Support Specialists
• Shares milieu responsibility for members served with other team members
• Promotes and maintains harmonious and effective relations and communications within the program
• Develops clear lines of authority and communication via an organizational chart defining agency interrelationships
• Ensures that culturally competent services are available to all members served
• Monitors and evaluates all programmatic aspects to ensure quality programming in meeting changing needs of members served
• Meets regularly with staff to formulate operating decisions to achieve positive outcomes for members served
• Demonstrates responsibility and willingness to take and provide direction
• Observes, reports, and documents social, psychiatric, and physical behavior as well as potential risks of members served
• Participates in assessing needs for in-service trainings and their effectiveness
• Establishes and defines standards which ensure that safe practices are consistently followed within the program
• Uses a strengths-based, client-centered approach in all service provision and communication
• Maintains Clinical Quality Management System
• Understands and demonstrates the safety program in all activities
• Protects members served from behavior that could damage themselves or others, while maintaining their dignity and right to self-determination
• Communicates regularly with Clinical Director regarding program, clinical, and staffing needs
• M ust assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
• Three (3) years of direct service experience with psychiatric clients in an inpatient or outpatient setting
• Must meet requirements to be credentialed as a QMHA in the state of Oregon
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
• Bachelor's Degree in a behavioral health related field
• A bility to work effectively as a member of a culturally competent multidisciplinary team, a thorough understanding of residential rights, and knowledge of basic medical and psychiatric terminology
• Strong written and oral communication skills
• Ability to utilize good judgment
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and to do simple and power grasping. The position requires manual deviation, repetitive and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.