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Clinician License Eligible * ACSW, AMFT, APCC * 16 Hours Per Week * Mobile Crisis Response Team #396

San Diego, California, United States

Clinician License Eligible * ACSW, AMFT, APCC * 16 Hours Per Week * Mobile Crisis Response Team #396

  • San Diego, California, United States
San Diego's NEW Mobile Crisis Response Team (MCRT) Helping People in Crisis: Mental Health Support Without Uniformed Law Enforcement

Program Overview

Telecare San Diego's newest behavioral health program is a 24/7, non-law enforcement, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis utilizing recovery principles. We will exist to respond to crisis with the goal of safety for all. Our community has recognized a need to respond to mental health crisis and those under the influence from a posture of compassion, patience, and recovery. This program collaborates and accepts referrals from the San Diego Access and Crisis Line (ACL) and law enforcement. San Diego's MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management. Each team will respond to calls from the mobile office van to provide services directly in the field in the following San Diego Regions: Central, East, South, North Central and North Inland.

Passion and Mindset Set Us Apart

We are building a multi-cultural, multi-racial, multi-generational, and inclusive team that shares in our core values of respect and dignity towards all, whose make up reflects the communities we serve.

We will redefine the way we respond to our community members and their families when they are vulnerable and suffering from a mental health crisis and/or drug/alcohol use. Ready to make a difference?

Employment Status: Short Hour at 16 Hours per week

There will be 3 shifts: AM, PM and NOC.

DAYS: Either FRIDAY and SATURDAY, or SUNDAY and MONDAY

ESSENTIAL FUNCTIONS

  • Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders.
  • Provides telephone screening, triage and referral services to persons in crisis.
  • Receives calls and dispatches teams per service agreement
  • Uses county approved tools for assessments
  • Meets all response service levels per agreement
  • Enters call data into tracking system as required
  • Engages and establishes a therapeutic relationship with client callers
  • Provides accurate diagnostic consultation to team members, as requested
  • Provides onsite support to persons in crisis as needed
  • Provides consultation/interpretation to clients and their families regarding service option
  • Recommends and establishes general policies, structures and controls
  • Collaborates with Program Director/Administrator to ensure program offers individuals served increasing opportunities for employment, social integration and independent living
  • Maintains and participates actively in program activities
  • Participates in the program evaluation process, utilizing results to identify needs, establish goals and directions for future planning
  • Attends and oversees the monthly Utilization Review process
  • Oversees all referrals to the Program
  • Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care; provides direct services to clients, families and clients' community supports
  • Establishes and maintains a therapeutic relationship with persons served
  • Attends and participates in primary therapy, community meetings, family therapy, and groups
  • Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions
  • Reviews and implements client service plans
  • Actively facilitates and participates in team meetings and service planning meetings
  • Provides leadership in facilitating the team process
  • Provides 24 on-call (cell phone) coverage as needed
  • Provides education/training to other team members as necessary
  • Assures that clients know and understand their legal status and rights
  • Provides weekend/on-call service/back-up and crisis intervention
  • Completes the Monthly Status Report to the County
  • Ensures all clinical issues are addressed around hospitalization of members served
  • Assists with Service Coordination Plan, including:
  • Making appropriate referrals for placement, case management and aftercare services, as assigned.
  • Coordinating with the Office Coordinator to assure that client benefits and finance are in order, as assigned
  • Developing and maintaining an awareness of community resources
  • Acts as Custodian of Records; determining best practices re confidentiality etc.
  • Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SKILLS

  • Ability to work effectively as a member of a multidisciplinary team
  • Thorough understanding of client rights
  • Knowledge of persistent mental illness and basic medical and psychiatric terminology
  • Understanding of issues pertaining to older adults

QUALIFICATIONS

Required:

  • A Master's Degree in Social Work or related field, working towards licensure and registered with the Board of Behavioral Science as ACSW, AMFT, APCC
  • Two (2) years' experience providing crisis response with mentally ill individuals
  • Must be at least 18 years of age
  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
  • Sensitivity to multi-cultural experiences and perspectives.
  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

POSITION SUMMARY

The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. San Diego Mobile Crisis Response Team (MCRT) Clinician provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention.

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).

EOE AA M/F/V/Disability

Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.