Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And we 're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
Telecare is proud to have been recognized by The Bay Area Business Times as the 9thBest Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!
As part of the Telecare family, the Thurston Mason Mobile Crisis program combines a comprehensive set of outreach services to provide an alternative level of intervention and follow up services to stabilize individuals in crisis to remain in the community and move toward recovery. To provide this set of outreach services, we are now developing a comprehensive bundle of services to work conjointly to engage this high-risk population. These services include – Mobile Outreach Teams, Intensive Case Management Services, Peer Support, and linkages to community resources and outpatient treatment. The end goal is to provide effective prevention and intervention strategies for those most at risk in order to reduce or prevent more acute illness, high-risk behaviors, incarceration, and other emergency medical or crisis responses.
Shift:AM 8:00 am - 4:30 pm
Days:Tuesday - Saturday
Under supervision of a licensed clinician, the Clinician II provides clinical and casework services to members served and natural supports. This involves person centered recovery planning and collaborating with other services and agencies.
One (1) year of direct service experience with individuals with severe mental illness in an inpatient or outpatient setting is required
Criminal justice clearance and education verification
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
Previous experience with population to be served and/or work in a similar program setting
One (1) year experience in drug and alcohol setting preferred; internship, employment, or volunteer work
CADAC or similar certification
Knowledge and experience with SBIRT
Knowledge and experience with ASAM
Familiar with mental health screening tools i.e. GAD-7, PHQ-9
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care
Works with members served and multidisciplinary treatment teams to design, implement, and evaluate the Recovery Plan
Under clinical supervision, establishes and maintains a therapeutic relationship with members served
Ensures provision of needed clinical services to assigned members served; coordinates ongoing treatment within the program and with outside agencies
Provides individual and group therapy
Documents all treatment provided in a thorough and consistent manner
Collaborates with other staff in the discharge planning process and makes linkages to community services for members served
Actively participates in multidisciplinary team meetings and recovery planning meetings
Demonstrates knowledge of de-escalation techniques and crisis communication and management
Serves as a clinical consultant to recovery team members
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
Position requires transporting Members in program van (acceptable driving)
Ability to complete social histories, risk assessments, mental health status exams, and plans of care
Ability to work collaboratively with physicians, nurses, and rehabilitation therapists
Ability to form a therapeutic alliance with members served and families
Sufficient medical knowledge to assess the needs of members served
Skills in conducting group therapy
Ability to advocate for the members served in other health delivery systems
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, walk, bend, push, pull, squat, kneel, and lift and carry items weighing 25 pounds or less as well as to frequently reach, twist, and do simple and power grasping. The position requires manual deviation, repetition, and dexterity.
EOE AA M/F/V/Disability
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.