Clerk Typist - Behavioral Health 103
San Leandro, California, United States
Clerk Typist - Behavioral Health 103
- San Leandro, California, United States
TELECARE CORPORATION
CLERK TYPIST - VILLA FAIRMONT MHRC
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare family, Villa Fairmont is licensed as a 99-bed Mental Health Rehabilitation Center. It serves adults who have a history of serious and persistent mental illness with repeated hospitalizations
Full Time; AM 8:30 am - 5:30 pm; Monday - Friday
Wage Range Minimum: $19.30 Hourly
STATEMENT OF PURPOSE
We exist to help people with mental impairments realize their full potential. The corporate Values and Beliefs are found on the last page of this document.
MISSION STATEMENT
Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.
POSITION OBJECTIVE
The Clerk Typist performs a variety of clerical tasks and may provide support to the Department Managers, Clinical Department Secretary, Administrative Assistant, Business Office Manager and Medical Records Technicians.
QUALIFICATIONS
One (1) year general office experience is required. High School graduation or a G.E.D. equivalent is also required. Necessary skills include knowledge of general office procedures, the ability to type at a rate of 50 words per minute, experience in the use of a 10 key adding machine and knowledge of current computer software, i.e. Microsoft Office applications including Word, Excel, and Access. Excellent public relations and communication skills are essential. The ability to read, write and speak English is crucial, as is the willingness to work with the mentally impaired adults.
KEY RESULT AREAS
• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.
• Performs tasks correctly and according to policies and procedures.
• Performs general office duties that include:
1. Duplicating, collating and organizing reports.
2. Processing outgoing mail.
3. Serving as backup to the Receptionist during breaks and leave time.
4. Type/transcribe dictated letters and other documents
5. Taking minutes of meetings, typing and distributing the minutes, as assigned.
6. Using telephone etiquette at all times
• Performs client related duties that include:
1. Organize and track the History & Physicals, Psychiatric Evaluations, and Discharge dictations.
2. Correct, copy, distribute to doctors for signatures, and temporary copy to charts.
3. Audit charts to documents in #1, above, and legal status are current.
4. Assist with updating department manuals, including inserting new and revised policies and procedures.
• Performs medical records related duties that include:
1. Auditing charts to check for current History & Physicals, Psychiatric Evaluations, and Discharge dictations.
2. Assist with thinning of charts.
3. Assist medical records as per Medical Records Technician’s instructions.
• Performs facility related duties that include:
1. Assist with preparing employee orientation packets.
2. Assist with updating the Fire, Safety and Disaster Manuals, including inserting new and revised policies and procedures.
3. Assist with other duties as assigned by management.
• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
• Demonstrates knowledge and proper use of equipment and supplies.
• Demonstrates a good rapport and cooperative working relationships with all
members of the team; responds to co-workers with concern and promotes group morale.
• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.
• Practices universal precautions at all times.
• Demonstrates knowledge of Telecare's customers including clients, families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community, fellow employees, and neighborhood when representing Telecare in the community.
• Completes and follows through with tasks and assignments, meeting expected deadlines.
• Understands and demonstrates knowledge of all policies associated with attendance.
• Attends all assigned in-service education classes.
• Always dresses appropriately and professionally.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
POSITION PHYSICAL REQUIREMENTS
ACTIVITY
(Hours per day)
NEVER
0 hours
OCCASIONALLY
up to 3 hours
FREQUENTLY
3 - 6 HOURS
CONSTANTLY
6 - 8+ HOURS
Sitting
X
Walking
X
Standing
X
Bending (neck)
X
Bending (waist)
X
Squatting
X
Climbing
X
Kneeling
X
Crawling
X
Twisting (neck)
X
Twisting (waist)
X
Hand Use: Dominant hand Right--- Left---
Is repetitive use of hand required? YES
X
Simple Grasping (right hand)
X
Simple Grasping (left hand)
X
Power Grasping (right hand)
X
Power Grasping (left hand)
X
Fine Manipulation (right hand)
X
Fine Manipulation (left hand)
X
Pushing & Pulling (right hand)
X
Pushing and Pulling (left hand)
X
Reaching (above shoulder level)
X
Reaching (below shoulder level)
X
LIFTING
CARRYING
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 - 6 hrs.
Constantly
6 - 8+ hrs.
Height
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 -6 hrs.
Constantly
6 - 8+ hrs.
Dis-
tance
0-10 lbs.
X
58”
X
75 feet
11-25 lbs.
X
64”
X
25 feet
26-50 lbs.
X
X
51-75 lbs.
X
X
76-100 lbs.
X
X
100+ lbs.
X
X
OTHER JOB REQUIREMENTS
YES
NO
(If yes, briefly dsecribe)
a.
Driving cars, trucks, forklifts, and other equipment?
X
b.
Working around equipment and machinery?
X
Computers, copy machine
c.
Walking on uneven ground?
X
d.
Exposure to excessive noise?
X
e.
Exposure to extremes of temperature, humidity or wetness?
X
f.
Exposure to dust, gas, fumes, or chemicals?
X
g.
Working at heights?
X
Rare use stepstool
h.
Operation of foot controls or repetitive foot movement?
X
Dictation equipment
i.
Use of special visual or auditory protective equipment?
X
j.
Working with bio-hazards such as: blood borne pathogens,
X
sewage, hospital waste, etc.
EOE AA M/F/V/Disability
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
CLERK TYPIST - VILLA FAIRMONT MHRC
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare family, Villa Fairmont is licensed as a 99-bed Mental Health Rehabilitation Center. It serves adults who have a history of serious and persistent mental illness with repeated hospitalizations
Full Time; AM 8:30 am - 5:30 pm; Monday - Friday
Wage Range Minimum: $19.30 Hourly
STATEMENT OF PURPOSE
We exist to help people with mental impairments realize their full potential. The corporate Values and Beliefs are found on the last page of this document.
MISSION STATEMENT
Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.
POSITION OBJECTIVE
The Clerk Typist performs a variety of clerical tasks and may provide support to the Department Managers, Clinical Department Secretary, Administrative Assistant, Business Office Manager and Medical Records Technicians.
QUALIFICATIONS
One (1) year general office experience is required. High School graduation or a G.E.D. equivalent is also required. Necessary skills include knowledge of general office procedures, the ability to type at a rate of 50 words per minute, experience in the use of a 10 key adding machine and knowledge of current computer software, i.e. Microsoft Office applications including Word, Excel, and Access. Excellent public relations and communication skills are essential. The ability to read, write and speak English is crucial, as is the willingness to work with the mentally impaired adults.
KEY RESULT AREAS
• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.
• Performs tasks correctly and according to policies and procedures.
• Performs general office duties that include:
1. Duplicating, collating and organizing reports.
2. Processing outgoing mail.
3. Serving as backup to the Receptionist during breaks and leave time.
4. Type/transcribe dictated letters and other documents
5. Taking minutes of meetings, typing and distributing the minutes, as assigned.
6. Using telephone etiquette at all times
• Performs client related duties that include:
1. Organize and track the History & Physicals, Psychiatric Evaluations, and Discharge dictations.
2. Correct, copy, distribute to doctors for signatures, and temporary copy to charts.
3. Audit charts to documents in #1, above, and legal status are current.
4. Assist with updating department manuals, including inserting new and revised policies and procedures.
• Performs medical records related duties that include:
1. Auditing charts to check for current History & Physicals, Psychiatric Evaluations, and Discharge dictations.
2. Assist with thinning of charts.
3. Assist medical records as per Medical Records Technician’s instructions.
• Performs facility related duties that include:
1. Assist with preparing employee orientation packets.
2. Assist with updating the Fire, Safety and Disaster Manuals, including inserting new and revised policies and procedures.
3. Assist with other duties as assigned by management.
• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
• Demonstrates knowledge and proper use of equipment and supplies.
• Demonstrates a good rapport and cooperative working relationships with all
members of the team; responds to co-workers with concern and promotes group morale.
• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.
• Practices universal precautions at all times.
• Demonstrates knowledge of Telecare's customers including clients, families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community, fellow employees, and neighborhood when representing Telecare in the community.
• Completes and follows through with tasks and assignments, meeting expected deadlines.
• Understands and demonstrates knowledge of all policies associated with attendance.
• Attends all assigned in-service education classes.
• Always dresses appropriately and professionally.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
POSITION PHYSICAL REQUIREMENTS
ACTIVITY
(Hours per day)
NEVER
0 hours
OCCASIONALLY
up to 3 hours
FREQUENTLY
3 - 6 HOURS
CONSTANTLY
6 - 8+ HOURS
Sitting
X
Walking
X
Standing
X
Bending (neck)
X
Bending (waist)
X
Squatting
X
Climbing
X
Kneeling
X
Crawling
X
Twisting (neck)
X
Twisting (waist)
X
Hand Use: Dominant hand Right--- Left---
Is repetitive use of hand required? YES
X
Simple Grasping (right hand)
X
Simple Grasping (left hand)
X
Power Grasping (right hand)
X
Power Grasping (left hand)
X
Fine Manipulation (right hand)
X
Fine Manipulation (left hand)
X
Pushing & Pulling (right hand)
X
Pushing and Pulling (left hand)
X
Reaching (above shoulder level)
X
Reaching (below shoulder level)
X
LIFTING
CARRYING
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 - 6 hrs.
Constantly
6 - 8+ hrs.
Height
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 -6 hrs.
Constantly
6 - 8+ hrs.
Dis-
tance
0-10 lbs.
X
58”
X
75 feet
11-25 lbs.
X
64”
X
25 feet
26-50 lbs.
X
X
51-75 lbs.
X
X
76-100 lbs.
X
X
100+ lbs.
X
X
OTHER JOB REQUIREMENTS
YES
NO
(If yes, briefly dsecribe)
a.
Driving cars, trucks, forklifts, and other equipment?
X
b.
Working around equipment and machinery?
X
Computers, copy machine
c.
Walking on uneven ground?
X
d.
Exposure to excessive noise?
X
e.
Exposure to extremes of temperature, humidity or wetness?
X
f.
Exposure to dust, gas, fumes, or chemicals?
X
g.
Working at heights?
X
Rare use stepstool
h.
Operation of foot controls or repetitive foot movement?
X
Dictation equipment
i.
Use of special visual or auditory protective equipment?
X
j.
Working with bio-hazards such as: blood borne pathogens,
X
sewage, hospital waste, etc.
EOE AA M/F/V/Disability
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.