Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And we 're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
Telecare is proud to have been recognized by The Bay Area Business Times as the 9th Best Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!
As part of the Telecare Family,Thurston Mason Crisis Triage is a 10-bed inpatient secure facility for adults, ages 18 and older, diagnosed with a serious mental illness, who are experiencing a mental health emergency.
Employment Status: On-Call
Shift: Varies as needed
Days:Varies as needed
The Chemical Dependency Professional provides Substance Use Disorder (SUD) education and referral services to members served and their families at the program. The CDP also assists in the care and treatment provided by the team. This includes coordinating and collaborating with team members and outside agencies such as, SUD treatment providers both inpatient and outpatient.
• Certification as a Chemical Dependency Professional in Washington State
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders.
• Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned to employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with Continuous Quality Improvement
• Recommends and establishes general policies, structures and controls
• Collaborates with Program Director/Administrator to ensure program offers members served the opportunity to learn about SUD resources
• Maintains and participates actively in program activities
• Participates in the program evaluation process, utilizing results to identify needs, establish goals and directions for future planning
• Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care; provides direct services to members served, families and community supports of members served
• Establishes and maintains a therapeutic relationship with members served
• Attends and participates in primary therapy, community meetings, family therapy, and groups
• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions
• Actively participates in team meetings and service planning meetings
• Provides leadership in facilitating the team process
• Provides education/training to other team members as necessary
• Assures that members served know and understand their legal status and rights
• Completes all required reporting for Telecare and customer
• Ensures all clinical issues are addressed around hospitalization of members served
• Conducts assessments which include SUD history, current situation, and referral needs
• May conduct educational groups for clients, families or staff
• Provides insight into SUD/Co-Occurring disorders related to treatment and continuity of care
• Participates in treatment team meetings offering input on treatment as it relates to SUD
• Assists with discharge planning making linkages to SUD resources and treatment programs
• Assists with Service Coordination Plan, including:
o Making appropriate referrals for placement, case management and aftercare services, as assigned.
o Coordinating with the Office Coordinator to assure that members served benefits and finance are in order, as assigned
o Developing and maintaining an awareness of community resources
• Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
• Ability to work effectively as a member of a multidisciplinary team
• Thorough understanding of member rights
• Knowledge of persistent mental illness and basic medical and psychiatric terminology
• Understanding of issues pertaining to older adults
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability
Substance Use Disorder Professional
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.