TELL ME ABOUT THE COMPANY...
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 170 programs and over 4,500 employees across the country. And we 're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
Multi-cultural. Multi-generational. Multi-ethnic.
Multidisciplinary teams working together to help some of the most disenfranchised, stigmatized and ostracized members of our community. Telecare 's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams .
TELL ME ABOUT THIS PROGRAM...
Program Type: Community-based
To Make Referrals: San Diego BHC provides court-ordered treatment for persons who have been incarcerated and referred through the Behavioral Health Court Calendar of San Diego County Superior Court.
# of Members: 60 members
Who We Serve: Adults, aged 18 and older, who have been diagnosed with a serious mental illness who have committed a crime related to impaired mental status.
Hours of Operation: Monday-Friday 8:00 a.m. to 4:30 p.m. Phone and field coverage for urgent matters are available 24 hours a day, 7 days a week
About the Program: The San Diego BHC program is an active partnership between Telecare and the County of San Diego, superior court, the public defender and district attorney's offices, and the probation department. Members are able to begin ACT services as soon as they are released from jail and are required to commit to the program for 18 months in order to participate. The primary focus of the program is to ensure members are set up with the proper resources and tools they will need to move forward without re-offending.
$1,500 SIGN ON BONUS
WHAT 'S YOUR COMPENSATION?
A quote from a staff member...
"Before I started working at Telecare I thought that I was nonjudgmental, that I truly cared for all peoples and treated everyone the same. But when I came to Telecare I realized I had not always treated individuals with SMI the way I would want to be treated. Some of our members suffer from severe, severe schizophrenia. It causes them to hear voices, have delusional thoughts, they can have lesser than hygiene etiquette, strong odor, and I didn 't know how to interact with them. But after working at Telecare for several years, I understand how I should treat them: like they are my mother, my sister, my uncle, my best friend, my colleagues. I treat them with respect and dignity, with individuality and kindness. I am a better person today then I was when I started. And I am forever grateful."
Employment Status: Full -Time
Shift: AM 8:00 am - 4:30 pm
Days: Monday - Friday
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.
• High school diploma or GED + 2 years of mental health experience OR Associates Degree + 1 year of mental health experience OR a bachelor 's degree in social sciences.
• Sensitivity to multi-cultural populations and issues is required
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
• Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
• Collaborate with members served to create Recovery Plan goals
• Ensure all services described in the Recovery Plan are provided
• Work effectively as part of a multidisciplinary team
• Facilitate groups according to the needs and interests of members served
• Provide appropriate interventions in crisis situations
• On a rotating basis perform officer of the day functions for both wellness, duty and Stand by Duty tasks
• Collect required data and complete required documentation
• Coordinate transitions to lower levels of care
• Maintain awareness of community resources and assist members served in appropriate use of community resources
• Assist members served with all needs, including Activities of Daily Living
• Assist members served in making and getting to essential appointments
• Assist and advocate for members served in obtaining appropriate benefits; provide representative payee services
• Ensure that members served understand their legal status and rights
• Help members served achieve greater independence and autonomy
• Safeguard confidentiality; adhere to HIPAA policies
• Provide transportation when needed and appropriate; provide linkage to community resources
• Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
• Provide and document quality and quantity of direct services as required by program standards
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Position requires transporting Members in own personal vehicle and driving for company business such as trainings, offsite meetings, etc. (acceptable driving record and vehicle inspection for safety)
• Thorough understanding of the rights of members served and relevant legal processes
• Effective written and verbal communication skills
• Organization/Time management skills
• Good computer/technology skills
• Ability to assess safety risks
• Ability to gain trust and build rapport with diverse populations
• Excellent driving skills
• Knowledge of basic medical and psychiatric terminology
• Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, twist, squat, kneel, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires driving and frequent Exposure to Hazards (Blood Borne Pathogens, hospital waste, Chemicals & Infections).
EOE AA M/F/V/Disability
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.