Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we 're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As part of the Telecare Family, Willow Rock is a 16-bed Psychiatric Health Facility in Alameda County for adolescents 12-17 years old who are experiencing acute psychiatric symptoms.
Employment Status: Full-Time .8
Shift: Varies as needed
Days: Varies as needed
The Registered Nurse (RN) Supervisor provides recovery-focused services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the physician. The RN Supervisor provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care.
• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
• Organizes, prioritizes, and delegates work on the assigned shift
• Supervises designated staff
• Provides orientation and training; directs the recruitment, selection and, when necessary, disciplinary action for designated direct reports
• Oversees and provides nursing care
• Completes nursing assessments
• Assists in the welcoming, admissions, and discharge process
• Establishes and maintains a therapeutic relationship with members served
• Attends and participates in community meetings and groups
• Actively participates in multidisciplinary team meetings and treatment planning meetings
• Coordinates and supervises admissions to assure accurate and complete documentation in the medical record and timely referral to the medical physician
• Coordinates and participates in counting medications and giving report at the beginning and end of each shift
• Reviews and maintains the amount, accuracy, and quality of documentation included in the medical records
• Demonstrates knowledge of crisis management and intervention
• Transcribes physician orders accurately and in a timely manner
• Administers medication and treatments to members served
• Receives and presents change of shift report as assigned
• Adheres to medication management policies and procedures
• Notifies the prescriber and nursing Supervisor of any changes in behavior or condition
• Documents the members served progress toward their Recovery Plan goals
• Develops and implements nursing care plans
• Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
• Licensure as a Registered Nurse in the state of program operations
• Valid CPR (Cardio Pulmonary Resuscitation)/BLS (Basic Life Support) certificate
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
• BSN degree
• Two (2) years of RN experience
• One (1) year of supervisory experience
• Excellent listening skills and ability to take detailed notes
• Ability to concisely repeat back instructions provided by Supervisor
• Excellent attention to detail
• Ability to quickly understand new concepts and integrate into daily routine
• Ability to prepare succinct summary reports
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, squat, kneel, twist, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, bend, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.